Southwest says it is offering 'added flexibility to explore self-service rebooking options' for flights. 'I guess I’ll be all right, but it sucks,' he said. He wound up waiting at the airport all day with several bags of luggage because he couldn't check anything until a few hours prior to his flight. He recalled his conversation with a gate agent about his flight: 'They said don’t try to rebook it because it will be Wednesday before you can get to your destination, so I thought OK, I’ll keep the 8 p.m. Sunday that his flight was delayed 10 hours. Passenger Stephen Smith learned at 2 a.m. 'We were happy with the travel voucher we didn’t even have to ask for anything,' she remarked. Thomas said Southwest did give her family a travel voucher for $100.

They couldn't find another flight to San Diego soon enough, so her granddaughter had settled for a flight to another airport two hours away from her home. While Thomas' Southwest flight to Boise was set to take off as scheduled, she said her granddaughter's flight to San Diego was canceled. 'It's out of our control, it's horrible, it inconveniences a lot of people,' Thomas noted. Sally Thomas of Boise, Idaho, was in town for a wedding with her family, many of whom had been impacted by Southwest cancellations. Terry McSweeney spoke with David Slotnick, senior aviation reporter for 'The Points Guy' on this situation. More than 1,000 Southwest Airlines flights were canceled and hundreds more delayed around the country Sunday. He wants to see Southwest 'just make things right with customers.'ĭozens of stranded Southwest passengers were at Mineta San Jose International Airport on Sunday some were waiting for a ride to another flight at SFO, others were waiting for their delayed flights, and still others were just waiting as they figured out what to do. 'I am down $600, but at the end of the day, I think I lucked out because I was seeing people stranded at the airport,' Yi noted. He wound up booking a flight home on another airline. But when he clicked the link, Yi said flights to the Bay Area were 'unavailable pretty much for the next couple of days.'

He said he received a text letting him know his flight was canceled, which included a link to rebook his flight. 'What was really confusing to me is, if it's weather-related, then why are all the other airlines operating?' wondered Alex Yi of Oakland, whose Southwest flight Saturday evening from Chicago to Oakland was canceled about three hours prior to departure. (1/2) /o1scQJ5lLb- Southwest Airlines OctoPassengers left to find solutions We appreciate your patience as we accommodate affected Customers, and Customer Service wait times are longer than usual. We’ve continued diligent work throughout the weekend to reset our operation with a focus on getting aircraft and Crews repositioned to take care of our Customers.'ĪTC issues and disruptive weather have resulted in a high volume of cancellations throughout the weekend while we work to recover our operation. 'We experienced weather challenges in our Florida airports at the beginning of the weekend, challenges that were compounded by unexpected air traffic control issues in the same region, triggering delays and prompting significant cancellations for us beginning Friday evening. We have some weather today across our network that is impacting our flights, but our schedule looks significantly better than the cancellations we implemented on Saturday and Sunday as we worked on recovery efforts.' The considerable disruptions on Friday displaced our aircraft and Crews and we spent the weekend working to reset our operation. 'The weather and ATC issues we experienced were specific to Florida on Friday evening. Southwest released an updated statement Monday morning: NBC Bay Area asked Southwest Airlines about these claims, and a representative responded: 'Unfortunately, there’s quite a bit of bad information floating around out there, speculative untruth.' Two passengers at the San Jose airport with canceled flights said they had been told by Southwest gate agents that employees calling in sick contributed to the cancellations.

Southwest Airlines has said that weather and air traffic control issues led to these cancellations and delays. Southwest Airlines Flights Cancelled, Delayed Due to Air Traffic and Weather Issues Why is this happening?

Southwest com rebook